Terms of Use

TERMS OF USE

Trillium Health, LLC d/b/a TrilliumBiO (“Company,” “we”, “us” or “our”) maintains these Terms of Service (these “Terms”) that describe the terms and conditions applicable to and your use of our website (the “Site”) and any services made available on our website including the ability to order test kits or other materials (the “Service”). Your use of the Site and the Service is subject at all times to these Terms and our Privacy Policy (“Privacy Policy”), which is considered a part of these Terms. Any inconsistency between these Terms and the Privacy Policy shall be resolved by the Company in its sole and absolute discretion.

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SITE OR THE SERVICE. BY ACCESSING OR USING THE SITE OR THE SERVICE, YOU WILL BE BOUND BY THESE TERMS.

1. THE SERVICE
(a) General Description. Through the Site and the Site and the Service, we offer information about the various testing and other solutions that we provide. Your use of any of the information is at your own and risk and subject to the terms and conditions set out in these Terms.
(b) No Medical or Professional Advice. Neither the Site nor the Site and the Service includes or represents the provision of medical advice by the Company. TrilliumBiO does not offer medical advice or diagnoses or engage in the practice of medicine or any other professional service. Information and materials provided to you by us through the Site and the Service are not intended to be, and do not constitute, a substitute for professional medical advice, diagnosis or treatment. Further, the Site and the Service does not provide professional coding or billing support and any recommendations should be reviewed by appropriate individuals. Users are responsible for utilizing their own professional training and seeking additional input as determined by each User.
(c) License to Use Service. Subject to these Terms and the Privacy Policy, the Company grants to you a limited, non-exclusive, non-transferable, non-sublicensable and revocable right and license to access and use the Site and the Site and the Service. The Company may terminate this license without notice in the event you fail to comply with these Terms or the Privacy Policy as determined by us in our sole discretion. Upon termination of the license, you must immediately cease accessing and using the Site and the Site and the Service.
(d) Acceptance of These Terms. You affirm that you are at least 18 years of age or older and creating the Account for use in connection with an existing customer of TrilliumBiO. By accepting these Terms, you affirm that you are fully able and competent to enter into and abide by all of the terms and conditions set forth in these Terms. The Service is not intended for use by
any User under the age of 18 and if Company learns that an Account has been created by a User who is under the age of 18, then Company may immediately terminate such Account.
(e) Limitations. The license granted to you is subject to the following limitations. You shall not nor permit any other person to: (i) in whole or in part, (1) modify, translate or create any derivative work of the Site and the Service, including any Company Content (defined below) or (2) copy, photocopy, reproduce, translate, disassemble, reverse engineer, decompile, or otherwise attempt to derive source code, underlying ideas, algorithms, structure, or organization of the Site and the Service; (ii) modify, alter or remove any copyright, patent, confidentiality, trademark or other notices, labels or legends displayed in the Site and the Service, including in any Company Content; (iii) sell, grant a security interest in or transfer the Site and the Service or reproductions of any Company Content or any part of either the Site and the Service or Company Content for any purposes in any way not expressly authorized in these Terms; (iv) assign, rent, lease, distribute or license any Company Content or any part of the Site and the Service to others; or (v) exploit the Site and the Service, including any Company Content or any of its parts, for any commercial purpose.

2. IP OWNERSHIP
(a) Company Content. The Company shall retain exclusive right, title and interest (including all intellectual property rights) in and to the App, the Site, all materials that are part of the App or Site (including past, present, and future versions), including, without limitation: art, icons, graphics, layout, text, images, audio and/or video, designs, features, advertisements, logos, domain names, trade names and marks, and service marks, any and all copyrightable material, the “look and feel”, the compilation, assembly and arrangement of the materials of the Site and the Service, and all other materials or content made available in the Site and the Service (collectively, “Company Content”). All Company Content is protected from unauthorized use, copying, and dissemination by applicable copyright, trademark, patent, publicity and other laws, rules, regulations and international treaties.
(b) Trademarks. All words and logos in the Site and the Service marked by the ™ or ® symbols are trademarks and service marks of the Company. All rights are reserved by the Company. All other trademarks and service marks appearing in the Site and the Service are the property of their respective owners. All rights are reserved. Use of any of our trademarks, service marks or names as “metatags” for any purpose other than as expressly authorized in these Terms is strictly prohibited.
(c) No Additional Rights. Only those licenses expressly set forth in these Terms are granted. No other licenses are granted under these Terms, whether by implication, estoppel, course of conduct, or otherwise. Nothing in these Terms is intended to nor will these Terms transfer any of the right, title, or interest (including any intellectual property right) from the Company and/or its licensors to you or any third party. If you are ever inadvertently or erroneously held or deemed to be the owner of any such rights, you will assign, and hereby irrevocably assign, to the Company or its licensors, as the case may be, all such rights as of the effective date of these Terms, and will execute all documents to implement and confirm the terms and intent of this Section or designate the Company as your power of attorney to solely to effectuate such assignment.

3. CONDUCT
(a) You are personally responsible for your access and use of the Site and the Site and the Service and for any of your information that you may provide to us in your use of the Site or the Site and the Service. You will indemnify and hold harmless the Company, its licensors, suppliers, partners, affiliates and their respective employees, officers, directors and agents (collectively, “Company Affiliates”) from all claims for liabilities, losses and expenses, including reasonable attorneys’ fees and costs, from third parties arising from such use and activity. Specifically, you will comply with these Terms, all applicable laws, rules and regulations governing the disclosure and use of third party property, including, without limitation, any and all intellectual property rights. Moreover, you will not engage in any of the following:
(i) Post, transmit, promote, distribute or provide links to illegal content;
(ii) Harass, threaten, abuse, disparage, libel, slander, embarrass, or engage in any other disruptive behavior involving another user;
(iii) Transmit or facilitate distribution of content that is harmful, abusive, racially or ethnically offensive, vulgar, sexually explicit, defamatory, infringing, invasive of personal privacy or publicity rights, or in a reasonable person’s view, objectionable;
(iv) Infringe upon the intellectual property rights of the Company or any third party;
(v) Alter, delete or cancel any other user’s profile information or User Content;
(vi) Disrupt the flow communication areas within the Site and the Service with vulgar language, abusiveness, hitting the return key repeatedly or inputting large images so the screen goes by too fast to read, use of excessive shouting, using ALL CAPS in an attempt to disturb other users, “spamming” or flooding or posting repetitive text;
(vii) Impersonate another person, indicate that you are a Company Affiliate, or attempt to mislead users by indicating that you represent Company or any Company Affiliate;
(viii) Use any robot, spider, scraper, or other automated means (other than in accordance with these Terms and any additional terms) to access the Site and the Service for any purpose without our express written permission or bypass measures we may use to prevent or restrict access to the Site and the Service;
(ix) Attempt to get a user ID, password, or other user information, or any other private information from a user. TrilliumBiO employees will NEVER ask for your password. DO NOT give your password or secret answers out to anyone;
(x) Upload any content, including User Content that you do not own or have the right use and/or license to the Company in accordance with these Terms;
(xi) Engage in or promote or encourage any illegal or fraudulent activity including hacking, cracking or distribution of counterfeit software, or identity theft;
(xii) Upload User Content or display URLs that contain harmful or malicious code or corrupted data;
(xiii) Post messages for any purpose other than personal communication, including, without limitation, advertising, promotional materials, chain letters, direct marketing, multi-level marketing programs and pyramid schemes;
(xiv) Make any commercial use of the Site and the Service;
(xv) Improperly use support or complaint buttons or make false reports to Company;
(xvi) Use or distribute “auto” software programs, “macro” software programs or other “cheat utility” software program or applications;
(xvii) Modify, reproduce, distribute, delete or create derivative works of the Site and the Service, Company Content or any other users’ User Content displayed in the Site and the Service, or any component of such data or information;
(xviii) Solicit or attempt to solicit, and post, distribute or communicate any user’s personal information;
(xix) Interfere with, hack into or decipher any transmissions to or from the servers running the Site and the Service;
(xx) Exploit any bug in the Site and the Service or in any Company product to exploit it for commercial purposes. You will not communicate the existence of any such bug (either directly or through the public posting) to any other user or third party but will use reasonable efforts to report to us;
(xxi) Do anything that interferes with the ability of other users to enjoy the Site and the Service or that materially increases the expense or difficulty of Company in maintaining the Site and the Service for the enjoyment of all its users;
(xxii) Interfere or attempt to interfere with the proper functioning of the Site and the Service or connect to or use the Site and the Service in any way not expressly permitted by these Terms, including, without limitation, gain unauthorized access to any Company Content and other users’ User Content;
(xxiii) Use the Site and the Service in violation of these Terms, the Privacy Policy, or any applicable laws, rules or regulations, or do anything that promotes the violation of any applicable laws, rules or regulations; or
(xxiv) Engage in any other conduct which the Company, in its sole and absolute discretion, deems to violate these Terms.

4. THIRD PARTY CONNECTIONS
If applicable, in using the Site and the Service, you consent to the disclosure and use of all of your information collected by us to any third party component that Company incorporates into the Site and the Service, provided that Company will have appropriate agreements in place with such third parties, and any other third party that you identify, subject to Company’s ability to reasonably interface with such third party. You are solely responsible for all User Content and acknowledge that Company cannot and does not oversee how the Sponsor or any other third party that you authorize uses your User Content or interacts with you. You are solely responsible for any act or omission that you take in response to any interaction with a third party.

5. CHANGES TO TERMS
The Company may, from time to time, modify, amend, or supplement these Terms and post the updated Terms on the Site, provided that the Company will use reasonable efforts to post notice of the changes. Such modifications or supplements shall be effective immediately upon posting on the Site, whether or not notice has been posted. You are responsible for periodically checking the Site for changes to the Terms. You can determine when the Terms were last revised by referring to the “Effective Date” legend at the bottom of these Terms. If you do not agree to be bound by (or cannot comply with) the Terms as modified or supplemented, you should stop using the Site and the Service. Your continued access and use of the Site and the Service constitutes your agreement to be bound by the Terms as modified.

6. DISCLAIMER OF WARRANTIES
YOU EXPRESSLY AGREE THAT THE USE OF THE SITE, THE SERVICE, AND INTERNET ARE AT YOUR SOLE RISK. THE SITE AND THE SERVICE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, SATISFACTORY QUALITY, NON-
INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. THE COMPANY PROVIDES THE SITE AND THE SERVICE ON A COMMERCIALLY REASONABLE BASIS AND DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO ACCESS OR USE THE SITE OR THE SERVICE AT TIMES OR LOCATIONS OF YOUR CHOOSING, OR THAT THE COMPANY WILL HAVE ADEQUATE CAPACITY FOR THE SERVICE AS A WHOLE OR IN ANY SPECIFIC GEOGRAPHIC AREA. YOUR ACCESS AND USE OF THE SITE AND THE SERVICE IS AT YOUR OWN DISCRETION AND RISK AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER OR MOBILE DEVICE, LOSS OF DATA OR ANY OTHER DAMAGES OR LOSSES THAT RESULT (DIRECTLY OR INDIRECTLY) FROM SUCH ACCESS OR USE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.

7. LIMITATIONS OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ACKNOWLEDGE AND AGREE THAT, IN NO CASE SHALL COMPANY’S OR ANY OF COMPANY’S AFFILIATE’S LIABILITY TO YOU IN RESPECT TO ANY ACT OR FAILURE TO ACT IN RELATION TO THE SITE OR THE SERVICE EXCEED THE HIGHER OF US$100 OR THE AMOUNT PAID BY YOU IN CONNECTION WITH YOUR USE OF THE SITE OR THE SERVICE. FURTHERMORE, IN NO CASE SHALL THE COMPANY OR THE COMPANY AFFILIATES BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM PERSONAL INJURY, DAMAGE TO PROPERTY, LOSS OF PROFITS, DATA, USE, GOODWILL, BUSINESS INTERRUPTION, OR OTHER COMPARABLE LOSS) ARISING FROM YOUR ACCESS AND USE OF THE SITE OR THE SERVICE, WHETHER BASED ON WARRANTY, PRODUCT LIABILITY, PERSONAL INJURY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT THE COMPANY OR ANY COMPANY AFFILIATE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE FOREGOING EXCLUSION OR THE LIMITATIONS OF LIABILITY FOR CERTAIN DAMAGES, IN SUCH JURISDICTIONS, THE COMPANY’S AND COMPANY AFFILIATES’ LIABILITY SHALL BE LIMITED TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW. THE COMPANY DOES NOT ENDORSE, WARRANT OR GUARANTEE ANY THIRD PARTY PRODUCT OR SERVICE OFFERED THROUGH THE SITE OR THE SERVICE AND WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. SPECIFICALLY, WE ARE NO LIABLE TO YOU FOR ANY DAMAGE
CAUSED BY THE ACTIONS OF ANY MEDICAL PROFESSIONAL OR ANY OTHER THIRD PARTY.

8. LINKS
For the convenience of our users, the Site and the Service may provide certain links to other applications, services and websites provided by third parties. The Company is not responsible for the content of any other applications, services or websites linked to or from the Site and the Service. If you follow any such links, you leave the Site and the Service and you do so entirely at your own risk. The Company provides links from the Site and the Service solely as a convenience to you and in no way should this be interpreted as a referral or endorsement of any content, sponsor or owner of any other applications, services and/or websites. THE COMPANY DISCLAIMS ALL WARRANTIES, RESPONSIBILITIES, LIABILITIES, CONDITIONS OR OTHER TERMS EXPRESS OR IMPLIED AS TO ANY SUCH LINKED WEBSITE, INCLUDING, WITHOUT LIMITATION, AS TO ACCURACY, OWNERSHIP, VALIDITY OR LEGALITY OF ANY CONTENT OF A LINKED APPLICATIONS, SERVICES OR WEBSITES, AND FOR ANY OF YOUR INFORMATION COLLECTED OR USED BY ANY SUCH THIRD PARTIES.

9. GOVERNING LAW
The laws of the State of Maryland and the United States of America, without regard to conflicts of law provisions, will apply to all matters arising out of or in connection with the Site and the Service and your access and use of the Site and the Service. By accessing and using the Site and the Service, you submit and consent to the exclusive jurisdiction of state and federal courts located in Montgomery County, Maryland with respect to any dispute or cause of action (whether contractual or non-contractual) arising out of or in connection with these Terms, the Privacy Policy, and/or your access and use of the Site and the Service. In any action or proceeding to enforce the rights under these Terms, the prevailing party shall be entitled to recover their reasonable attorneys’ fees and costs.

10. INJUNCTIVE RELIEF
You acknowledge that the rights granted and obligations made under these Terms to the Company are of a unique and irreplaceable nature, the loss of which shall irreparably harm the Company and cannot be replaced by monetary damages alone. To account for the inability of monetary damages to make the Company whole, the Company shall be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety) in the event of any breach or anticipatory breach of by you. To the fullest extent permitted under applicable law, you irrevocably waive all rights to seek injunctive or other equitable relief and agree to limit your claims to claims for money damages (if any).

11. VOID WHERE PROHIBITED
The information provided through the Site and the Service is not intended for distribution to or use by any person in any jurisdiction or country where such distribution or use would be contrary to law or regulation or that would subject the Company to any registration requirement within such jurisdiction or country. The Company makes no representation or warranty that any material in the Site and the Service is lawful in every jurisdiction from which such content can be accessed, or is available for use in all jurisdictions. THE SITE AND SERVICE ARE INTENDED FOR USE BY PERSONS AGE 18 OR OLDER. BY ACCESSING AND USING THE SITE OR THE SERVICE, YOU REPRESENT AND WARRANT THAT YOU ARE 18 OR OLDER, AND THAT YOU AGREE TO AND TO ABIDE BY ALL OF THE TERMS AND CONDITIONS OF THESE TERMS, THE PRIVACY POLICY AND ADDITIONAL TERMS. EXCEPT AS OTHERWISE STATED IN THESE TERMS, IF YOU ARE UNDER THE AGE OF 18, THE COMPANY MAY IMMEDIATELY (WITHOUT NOTICE) TERMINATE THE LICENSES GRANTED UNDER THESE TERMS AND CANCEL YOUR ACCOUNT.

12. PRIVACY POLICY
The Company is committed to respecting your privacy and the confidentiality of your User Content. The Privacy Policy sets out additional terms on how the Company may collect, use, share and store your User Content and other information. If you object to your User Content or other information being used in the way set out in the Privacy Policy, you should not access or use the Site and the Service.

13. DIGITAL MILLENNIUM COPYRIGHT ACT POLICY
We respect everyone’s intellectual property rights and do not want to misuse anyone else’s intellectual property. If you have a good faith belief that your intellectual property rights or the intellectual property rights of a third party have been violated and you would like us to remove, edit, or disable that content, please contact us and provide the following required information: (i) a description of the copyrighted work or other materials that you claim are being infringed, (ii) a description of the work or materials that you claim are infringing and needs to be removed, including where that work or material can be found, (iii) your address, telephone number, and email address so our Copyright Agent can contact you about the complaint, and (iv) a signed statement that the information you submitted is accurate, that you have a good faith belief that use of the identified work or material is not authorized by the copyright owner or its agents, and affirmation under the penalty of perjury that you are the copyright owner or authorized to act on behalf of the copyright owner.
We will work to respond to each properly submitted complaint as quickly as we can, which response will include removing or disabling access to the work or material, if infringing. Please understand that you may be subject to penalties if you submit a false claim.

Please submit you notice in physical form or by email to TrilliumBiO’s Copyright Agent using the following contact information:
TrilliumBiO
9808 Medical Center Drive
Suite 300
Rockville, MD 20850
Attn: Quality Assurance
Support@TrilliumBiO.com

14. NO CLASS ACTIONS
YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and the Company agree otherwise, no court or other independent arbiter may consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

15. MISCELLANEOUS
If any provision of these Terms or the Privacy Policy is held to be invalid or unenforceable, that provision will be deemed to be restated to reflect as nearly as possible the original intention in accordance with applicable law, and the remainder of the Terms and/or Privacy Policy will remain in full force and effect. These Terms and the Privacy Policy constitute the entire agreement between us with respect to the subject matter of these Terms and Privacy Policy and supersede and replace all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. Any waiver of any provision of these Terms will be effective only if in writing and signed by the Company. The failure of either party to assert any right under these Terms shall not be considered a waiver of that party’s right and the Terms will remain in full force and effect. In addition, these Terms and the Privacy Policy, including the Company’s enforcement of those policies, are not intended to confer, and do not confer, any rights or remedies upon any third party. You are not allowed to assign these Terms or any rights under these Terms. The Company is allowed at its sole discretion to assign these Terms or any rights under these Terms to any third party, without giving prior notice to you. Our licensors may be entitled to enforce these Terms. There are no other third party beneficiaries to these Terms.

If you have any questions, complaints, or comments regarding these Terms, or have other questions or suggestions about the Site and the Service, please email us at Support@TrilliumBiO.com.

Effective Date: August 4, 2025